Privacy Policy.

Who we are

Wagging Tongue is a freelance marketing studio based in St Kilda, Victoria, Australia. We operate at waggingtongue.com and can be reached at AskAlly@waggingtongue.com.

What information we collect

Information you give us

When you fill in our enquiry form, we collect your name, business name, email address, and any other details you choose to share with us. We only collect what you provide.

Information collected automatically

Our website may collect standard technical information such as your IP address, browser type, and pages visited. This is collected through website analytics tools (such as Google Analytics) and is used to understand how our site is being used.

Information we do not collect

We do not collect sensitive personal information such as health information, financial details, or government identifiers unless you specifically provide this as part of a project brief, in which case it is treated with strict confidentiality.

How we use your information

We use the information you provide to respond to your enquiry, communicate with you about your project, send you work-related documents and invoices, and improve our services.

We do not use your information for unsolicited marketing. We do not sell, rent, or share your information with third parties for marketing purposes.

Who we share your information with

We do not share your personal information with anyone outside of the project unless we are required to by law. If we use third-party tools to deliver our services (such as email platforms or cloud storage), we ensure those providers maintain appropriate data protection standards.

How we store your information

Your information is stored securely. We keep project-related information for as long as is reasonably necessary to deliver and support our services, after which it is deleted or anonymised.

Your rights

You have the right to request access to the personal information we hold about you, ask us to correct any information that is inaccurate, and ask us to delete your information. To make a request, email us at AskAlly@waggingtongue.com.

Complaints

If you have a concern about how we handle your personal information, please contact us first at AskAlly@waggingtongue.com and we will do our best to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version will always be available at waggingtongue.com/privacy. The date at the top of this document shows when it was last updated.

Contact

Wagging Tongue · AskAlly@waggingtongue.com · St Kilda, Victoria, Australia